Alternatively, you can email our support team (service@avoxi. Contact Support. If your company’s. Please note the following: The. The following information can be provided to AVOXI Genius customers who need to whitelist our IPs and ports to allow traffic both ways. Select the "Permissions" tab located on the top of the settings screen. Just like a toll-free number can be forwarded to a landline or mobile telephone, it can also be forwarded to VoIP (Voice over Internet Protocol), also referred to as SIP. Agent Training - Module 2: AVOXI Requirements and Best Practices. User management and rules based access controls across all features. Includes call forwarding, auto attendant, voicemail and more. 244. Licenses start at $24. 99. Logging into your AVOXI account is easy! Go to Type in your email and select Continue. View your numbers. You run the test, we’ll handle the rest. Enable MFA for your organization. Type “+” and then select the dial pad numbers to dial the phone number you wish to. In addition, the Call Details for. South Africa Reseller Division - AVOXI Core ; AVOXI Reseller Technical Overview; AVOXI Reseller Global Porting ; Login to your AVOXI Core Account - South Africa ; See all 22 articles. Let Us Troubleshoot for You. New Geo-Genius Australia Data Center. Page Views: 804. confidently. Access local numbers worldwide and connect with your audience. com) to request adding you as a contact on the account. Let Us Troubleshoot for You At AVOXI, ensuring your Numbers are up and running is our highest priority. Provision toll free numbers in 170+ countries within minutes. Forwarding to SIP works the same as call forwarding in that you can. +1 770 937-9735; Resources. Inscripción e inicio de sesión. Let Us Troubleshoot for You. A summary of your account profile is visible from the home page. Ex: Duo, Authy, Okta Verify, Google Authenticator, Microsoft Authenticator, and other TOTP-based authentication apps. The AVOXI support portal is designed to provide our customers with a fast and direct way of getting answers to any open or pending cases. | AVOXI, the leading cloud. Launching Bria Stretto. Read More. ) Using your computer, navigate to your AVOXI (genius. Due Date (5) The due date on the invoice indicates the date by which AVOXI must receive your payment. USA, Costa. Select the "Permissions" tab located on the top of the settings screen. You run the test, we’ll handle the rest. 5 or below, look at which of the input. Make, receive and manage calls using the AVOXI Mobile app. Blog; Webinars;. Note: If. Login to your AVOXI dashboard (only applies to License holders). Ring Tone: This issue where the Agent would continue to hear ringing after answering a call. Toll free, local, and non-geographic cloud numbers available online. The portal’s time zone is the time zone used throughout your AVOXI account. To log into your AVOXI Core South Africa account, simply go to the login page. Give your voicemail an easy to identify Name (this name will be included in the voicemail email body) Choose your Greeting: You have three options to choose from. Use the below quick links to get. VoIP (Voice over Internet Protocol) Services and phones should be on a network segment separate from the Five9. Take a proactive approach to ensure your toll-free and local numbers stay in service and quickly identify any outages – so you can be confident that when your customers call you, their calls will connect. This is for your reference only, so pick a name that will be easily identifiable for you such as AVOXI. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Then click the "Connection Secure" extension. Give. AVOXI Number Testing - Beta . Here you can add accounts for the customer either manually or using the Account generator. Call Quality: Better sound quality and connectivity. Genius Tip: Look for the "SMS" icon located under the "Services. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Custom Greetings - Easily record or upload your cloud voicemail greetings for more or more numbers from your user interface. AVOXI Release Notes - August 22, 2023 AVOXI Deployment Summary: As part of our continuous number inventory expansion, this week, we added new number inventory in. Get your new toll free number online and start managing. All users can view all Toll-Free, Local (DID, DDI), Mobile, and TrueLocal AVOXI virtual numbers associated with your company's account on the Numbers Dashboard of your AVOXI online platform. About AVOXI. Hosted Voicemail Features. 99% uptime, and 24/7 expert support. Every digital phone line plan includes 20+ business features at no extra cost. All you need is an AVOXI contact license and a mobile device and you're ready to connect. 244. This only applies to the Activity, Analytics, and Live Dashboard pages within the platform. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Support Dashboard and Troubleshooting. Once you open a second tab for your AVOXI login, your status will be automatically changed to Offline. When dialing numbers in AVOXI Core, all you need to dial is the country code, area code, and the phone number itself. Let Us Troubleshoot for You. When the BETA program for this feature is available: Add me to the BETA waiting list. AVOXI Flow Builder Overview. Get toll free, national and local UAE numbers in just minutes. AVOXI Release Notes: January 5, 2021. The Australia number code is +61, which is dialed before the actual phone number. You can buy a number online and start managing. With only a few clicks, you can instantly view a detailed list of required docs and upload them directly from your AVOXI platform. Agent Training - Module 1: Welcome to AVOXI. Begin your journey with AVOXI Genius and revolutionize your communication strategy. Webphone: Updated webphone behavior to fix Agent status connectivity and prevent Agents from receiving calls while in a "paused status. Welcome to your New AVOXI Platform! Use our below video guide for an informative tour of your new AVOXI Platform! Learn more about our many features, integrations, and how to get set up to ensure you the most out of your modern contact center platform. US. Increase Customer Satisfaction. AVOXI TIP: Timeout is the time the rule will apply before the call goes to voicemail. 5061 TLS. If the Australia number example is 02-1234-5678, the complete number to dial from outside Australia would be +61-2-1234-5678. In some cases, a strong firewall or router can block audio and phone signals from reaching your adapter. Site Map. Learn more AVOXI Reseller Global Porting ; Login to your AVOXI Core Account - South Africa ; See all 22 articles. Also allows access to manage the different Roles in an organization and by extension the permissions of those Roles. In addition, we released new number services in Japan, Germany and Costa Rica, which are now available in our online shopping cart. Reseller New Portal- Create Account ID’s SIP/Hosted Ext. 177. All addresses in the column. Get toll free, national and local South Korea numbers in just minutes. AVOXI Launches Team Productivity Software - AVOXI Genius - a Cloud Contact Center Platform Integrated with Global Virtual Number Service. At AVOXI, ensuring your Numbers are up and running is our highest priority. Industry-Leading Voice Coverage & Telecom Support. Next, select the lock icon in the URL address bar. The service we provide to our customers is URGENT to them. Configure the voicemail settings for your virtual attendant. 5060 TCP. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Welcome to your new AVOXI platform! Use our below video guide for an informative tour and l earn more about our many features and integrations. Then, enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click Login. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. The Bria Stretto Login dialog appears. AVOXI's ValuedAVOXI invests people and technology resources to identify, prevent, repress, and mitigate toll fraud. Spain: 800 654 432. Once these are received and reviewed by our number team, the in-application status will automatically update, learn more here! Generally, you will hear back from us within 24 hours. docxLogin to your AVOXI dashboard as an Administrator. AU. 177. 03. To expand your number inventory you can purchase numbers from AVOXI and forward them into your Five9 account. Skip to content +1 770 937-9735; Resources. Occasionally, AVOXI may issue a particular invoice on a different date. The initial onboarding fee for new customers is $149. Agent status can be found in the top left-hand corner of your webphone; To update your status, simply click the down arrow, and select the relevant status from the. Get reliable toll free service that works worldwide with AVOXI. Click the 'User' menu in the upper-right-hand corner, select 'My Account'. Then, enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click Login. Phone Number Management. SIP forwarding allows AVOXI Genius Admins to forward incoming calls to your AVOXI virtual number to a SIP address or PBX. For Immediate action, you can always reach us at +1 (770) 937-9735. Some other names for a Cloud PBX are: A hosted phone system. Period from and Period to (4) Shows the date range of the month being billed. Send me more informationServing more than 6,000 global contact centers, AVOXI provides an integrated communications experience, empowering businesses to provide exceptional customer. Simply auto-dial any number… To log into your AVOXI Core account, simply go to the login page. US Local DID: Local phone numbers with city-specific dial codes. Select the "Home" icon on the left-hand side navigation to get started. 99/month with a 3-license minimum. Learn moreAVOXI Resellers. AVOXI Core offers an affordable and reliable VoIP business phone system to take advantage of cloud PBX technology that enables an expansive business feature set, minimal upfront investment, and significant cost savings over traditional phone systems. By integrating these technologies, users can focus on voice communication with AVOXI and have their customer management and workflow in Airtable. First, log into your AVOXI account using your username and password. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. . AVOXI Launches Team Productivity Software - AVOXI Genius - a Cloud Contact Center Platform Integrated with Global Virtual Number Service. AVOXI does not allow multiple tabs to be open at the same time. AVOXI provides 800 and 1800 numbers in India. Numbers Management. On the "Users" homepage, select the Roles tab. As outlined in Section 5 Item 10 of our Terms and Conditions: Compliance Fee. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Document types rarely change and values are acceptable to be hard coded in client applications. AVOXI Deployment Summary: With this week's release, we launched our New AVOXI Support Portal, built to give customers transparency into their cases via an easy-to-use dashboard. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. Search for ‘AVOXI’ in the app store. On the mobile app login screen, select the QR Code login option. Login; Call Routing Intelligent call routing to the right expert. Select the "Permissions" tab located on the top of the settings screen. Features: Advanced capabilities to serve any use case. Let Us Troubleshoot for You. The first feature of the AVOXI Genius and Zendesk integration is the Screen Pop, where End Users stored in Zendesk are displayed in realtime in the Genius webphone when an agent receives or places a call. AVOXI SMS Business Texting - Product Data Sheet. Username - [email address with domain] + [ @AVOXIMOBIL E]The AVOXI integration with HubSpot allows organizations to bring together their voice and CRM platforms seamlessly. Excellent call quality and affordable VoIP calling rates in 150+ countries. Grow to $100M+ with 25% EBITDA by 2026 by offering software-driven global cloud communications with unparalleled reach, simplicity, and reliability to multinational enterprises seeking to enrich customer conversations, delivered via an intelligent platform and AVOXI Experts. AVOXI Tip: If the email provided when purchasing a number via the Online Shopping Cart is not associated with your listed business, this can still be used to log into the account. As we continue to enhance and expand our Platform, Network Security, global Data Centers, overage footprint, and feature set, effective March 1, 2023, we will change our Admin Fee to a Platform Fee of $9. Optimize your business's call routing system with AVOXI. Blog; Webinars; Case. Our web application provides agents and staff a unified desktop experience, bringing together business tools, workflows and the webRTC softphone to drive more customer success, regardless of where they call “the office. Viewing your Active Orders. Includes call forwarding, auto attendant, voicemail-to-email and more. Let Us Troubleshoot for You. At AVOXI, ensuring your Numbers are up and running is our highest priority. com". Unlimited Social Media without eating your data. First login to your AVOXI platform as an Admin (1) Select the "Numbers" section located on the left-side navigation bar (2) On the numbers homepage, select the number you wish to view the "Call Details" on (3) On the "Numbers" profile page select the "Call Logs" tab located under the number at the top of the screen (4)When it comes to cloud security and protection of your data and communications, AVOXI safeguards your business from unexpected system failures, cybercrime and natural disasters so you can focus on supporting your global audience and driving revenue. AVOXI does not allow for multiple tabs to be open at the same time. Next, enter your password and select login . Then, enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click Login. How can we help you? Our customer care team is here for you. Select the " Numbers " section located on the left-hand sidebar. com) in your web browser. Telecommunications · Georgia, United States · 225 Employees. Documentation Requirement - Letter of Intent - UAE National or ITFS (DU) Letter of Intent, LOI, can also be referred to as a Letter of Authority. Occasionally, AVOXI may issue a particular invoice on a different date. The hard-to-find local DID numbers are available in select countries, allowing users to make and receive local and international calls using the same number. Add unlimited call recording with incoming and outgoing calls for just $6. It's a lot we know! Please dont worry about trying to remember everything covered in the video. Transfer (Blind Transfer) This will transfer the call to another line without the agent speaking to the receiving individual first. Welcome to your new AVOXI platform! Use our below video guide for an informative tour and l earn more about our many features and integrations. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Navigate to your respective app store (iOS or Android) and search for ‘Cloud Softphone’. Through a self-service portal, the highly efficient tool allows users to quickly open a support case while providing complete visibility to all cases via an easy-to-view dashboard. In some locations, the In-country Authority requires the number to be registered with the same city address as the number ordered from AVOXI. Customers today expect a personalized experience when they interact with your team and they expect answers quickly. 47 Open the following ports to ensure. Right-click on a blank section of your screen. Through a self-service portal, the highly efficient tool allows users to quickly open a support case while providing complete visibility to all cases via an easy-to-view dashboard. You run the test, we’ll handle the rest. HK. Get toll free, national and local Japanese numbers in just minutes. In some locations, the In-country Authority requires the number to be registered with a Companies Company Registration that matches the city you are ordering. 99 for any additional licenses over 6. 2021 Release Notes. The AVOXI support portal is designed to provide our customers with a fast and direct way of getting answers to any open or pending cases. Through a self-service portal, the highly efficient tool allows users to quickly open a support case while providing complete visibility to all cases via an easy-to-view dashboard. 203/32 through 104. Customers may select to try our 7-Day Free Trial Services for a period of up to seven (7) days from the. Global Technical Support: +1 770-937-9735 United States Technical Support: +1 678-631-2280. Product Adjustments and Fixes. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. This API returns the different names AVOXI has for these documents. com" AVOXI Genius: SIP Forwarding In Genius IP range 104. com) in your web browser. Click on the SIP URIs tab. Close. Manage agent desktop and your phone system online. 98. SIP forwarding allows AVOXI Genius Admins to forward incoming calls to your AVOXI virtual number to a SIP address or PBX. Select the green "+Add Call Forwarding" Button. From the 'My Account' tab, you will see a sidebar menu item for 'Mobile QR Code', select this menu option. AVOXI Core Log In. US Local DID: Local phone numbers with city-specific dial codes. Changes to this time zone will only take effect after one (1) billing cycle. Billing Groups make it easy for you to organize your billing items into various groups with the purpose of dividing costs amongst these groups. Virtual Numbers;Occasionally, AVOXI may issue a particular invoice on a different date. Understanding How AVOXI Measures Call Quality. Using the “Call Screening and Blocking” feature, Admins can enable and configure call-blocking rules within their AVOXI online platform. 244. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Within AVOXI Genius, you will be able to create as many Billing Groups as. Click the setting icon circled in red in the next image shown below. Next, enter your password and select login . The SIP URI configuration tool consists of 4 configurable fields and one auto-generated preview field. US Toll Free: Professional-looking phone numbers that are free for customers to call. Number Testing Locations We added two new countries to the Number of Testing. Excellent call quality and affordable VoIP calling rates in 150+ countries. To log into your AVOXI Core account, simply go to the login page. On the top left-hand side of the browser, click the "Virtual Attendant" tab. Buy India Phone Numbers Online. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. AVOXI is a cloud communications platform specializing in contact center and virtual number solutions, aiming to simplify how companies communicate with their customers. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Editing Your AVOXI User Profile. Navigate to the Keypad to enter the number you want to dial. AVOXI’s Click to Dial feature allows your team to increase call volume and benefit from 20+ Genius features - all from the platform best-suited to fit your business needs. (You may need to either expand the window a little bit to see the option to select "Console" or just click. Use AVOXI Number Testing to reduce customer frustration and potential lost revenue, all while reducing your telecom management burden. Access IVR, advanced call routing, and callback features to improve team performance and elevate customer experience. Excellent call quality and affordable VoIP calling rates in 150+ countries. Close. AVOXI Online Portal allows you to set up and update your own Virtual Attendant at any time. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Excellent call quality, 99. SIP forwarding allows AVOXI Genius Admins to forward incoming calls to your AVOXI virtual number to a SIP address or PBX. Over the last year, we have focused our development efforts on several exciting new additions and releases within the. This will redirect you to your organization’s “ Number Dashboard. Log in using either login option. Effortlessly perform tests on demand or schedule them at custom intervals based on your business needs t. Once you have logged into your AVOXI account , select the Profile section located on the top right navigation. AVOXI Genius Free Trial Overview. 99. The Purpose of an LOI ( Letter of Intent) is to describe the reason for acquiring the number and its use. Unlimited Storage - With AVOXI, your hosted voicemail messages will be stored on your accounts for as long as you need. AVOXI needs the contact information you provide to us to contact you about our products and services. Businesses can set up the system in minutes and improve team performance through analytics and machine learning fueled applications. To update your Genius Fixfox sound settings first Log into your Genius account using the Firefox Browser. Then click the "Connection Secure" extension. Master every conversation using industry-leading tools and insight delivered quickly, affordably and without business disruption. The AVOXI 7-Day Free Trial offer is only applicable to new AVOXI customers. Tel: +1 (770) 937-9735. AVOXI was founded in 2001 and is based out of Atlanta, Georgia. 1 of 3 « Previous Next » Live DashboardsManage your team in real-time with Genius Live Dashboards – located in the Analytics section. Country Coverage: 160+ options to expand internationally. To do this, go to Connectivity > Trunks. Give. AVOXI does not allow for multiple tabs to be open at the same time. On the Teams section select the team you wish to update. Open the Correct Ports. Communications are continuing to evolve at a rapid pace, and heading into 2021 there was no slowing down. This will redirect you to your organization’s “ Number Dashboard. Ports. Select the "User" section located on the left-hand navigation bar. " Agent Status: Fix issues where an Agent was "Available" but not receiving calls. Updated By: Louise Ross. Firewall Whitelist. 177. Integrate your cloud contact center with CRM and Helpdesk platforms. With this release, all new Australia and New Zealand numbers will auto-assign to the new Australia data center, and customers can select the Australia DC in the. Local DID: Phone numbers with city-specific dial-codes. Skip to content +1 770 937-9735; Resources. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Log in using your AVOXI login credentials or the QR code. Note: If you have a Google account, you can also log in by selecting Sign in with Google. You may unsubscribe from these communications at any time. com) in your web browser. The AVOXI support portal is designed to provide customers with a fast and direct way of getting answers to any open or pending cases. Search for ‘AVOXI’ in the app store. The INTFEE charge of up to 21. To log into your AVOXI Core account, simply go to the login page. At AVOXI, ensuring your Numbers are up and running is our highest priority. Select Login Security in the left menu. Switzerland: 0800 899 839. @AVOXI. 56 /32; 0ed on your own preference. Understanding User Roles. Once you locate the email, select Activate Account. AVOXI Genius: SIP Forwarding In Genius IP range 104. AVOXI does not allow multiple tabs to be open at the same time. Toll free US numbers are available in 7 dial-code formats (800, 833, 844, 855, 866, 877, and 888). Schedule your free demo and see why global companies choose AVOXI. User: select a specific "User: using the drop-down with the ability to add multiple. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. 0 or higher is generally considered to be a good quality call. ; Next, click on the "Settings" button located on the lower left-hand. Click the "More Information" located at the bottom of the window. Then select the + sign to maximize the phone’s display. Enter a name for Trunk. After purchasing a business phone number in the Online Shopping Cart, you will receive an email with your login instructions so you can activate your account, log in, and customize your VoIP number features. Using your computer, navigate to your AVOXI (genius. You will land on the login screen when you first open the app. Configure your MFA Using an Authenticator App. Have questions about AVOXI business VoIP solutions and services? Contact us at +1 (800) 462-8694 or +1 (770) 937-9735. Pick from Library. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Then click the "Connection Secure" extension. To log into your AVOXI Core account, simply go to the login page. Logging into your AVOXI account is easy! Go to Type in your email and password and select login . Visible to AVOXI Administrators and users with access to Call Details at no additional cost. Destinia Taps into New Markets & Strengthens Global Communications with AVOXI's All-in-One Platform. KB ID: 1076876. Search for ‘AVOXI’ in the app store. In addition, weekly updates are done, so check back often to see what's new. avoxi. Viewing Purchased, Used, and Available Licenses. Specializing in contact center and virtual number solutions to simplify how companies communicate with their customers. Select the “Numbers” section located on the left-hand sidebar. Products. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. Learn more Search for ‘AVOXI’ in the app store. At AVOXI, ensuring your Numbers are up and running is our highest priority. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Peace of mind with global security and compliance protocols. PCI Compliance. KB ID: 953502. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. The AVOXI webphone is a 100% web-based application available to all Contact and Enterprise license holders. Make sure to follow the prompts using your Google account’s information to access AVOXI. Phone numbers are essential to your AVOXI account and allow you to make and receive calls. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Latvia;. Use the below links to. AVOXI-Dynamics CRM integration removes tedious agent call logging and increases visibility into your customer profile. Slovenia Virtual Phone Numbers. That’s where a robust, all-in-one call management solution can help make your job easier. Author: Louise Ross. To dial an Australian virtual phone number, one must understand the country code and number format. Troubleshooting Application Problems. Let Us Troubleshoot for You. See all 6 questions. In addition, we have an automated alert system that detects unusual. Enter a name for your new virtual attendant and select Next. Call Management Software All in One Place. Documentation Requirement - Letter of Intent. Slovakia Virtual Phone Numbers. AVOXI Genius Deployment Summary: NEW agent timelines, auto-answer, and support access tools. Toll free business numbers in Saudi Arabia available online. AVOXI Tip: If an agent is a member of more than one team, they will have access to all the numbers across the multiple teams they are a member of. Viewing Purchased, Used, and Available LicensesAVOXI Deployment Summary: This week, we added a new Team Activity permission and continued to onboard beta users to our new and exciting AVOXI Alerts. At AVOXI, ensuring your Numbers are up and running is our highest priority. Page Views: 904. 01. Once finished, select the stop button. Take a proactive approach to ensure your toll-free and local numbers stay in service and quickly identify any outages – so you can be confident that when your customers call you, their calls will connect. Recording personal greetings/prompts Give your prompt a name, and then select the record button to start recording. Tags: remote employees, remote workRole-based access control (RBAC) restricts access to the AVOXI platform based n the user's role within the organization. Give feedback about this article. SIP URI's & Trunking. Learn more How can we help you? Our customer care team is here for you. Provides access to Manage Users that contains all users set up in Genius and allows updates of these user's settings. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. With this release, supervisors can see additional Call Details in my Zoho integration tickets to better analyze and compare the tickets to the calls in AVOXI. AVOXI helps simplify number management and provides access to reliable voice service in 170+ countries around the globe - all from an intuitive, cloud-based platform. Get a local phone number today and try the top VoIP business service risk-free! Transfer your local business numbers to AVOXI and get free calls for a. Navigate to the SIP Trunks section located on the left-hand navigation bar. 1. The AVOXI® Cloud Contact Center Platform makes communicating with your customers easy and affordable. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Communications Platform. AVOXI’s all-in-one cloud communications platform helps businesses centralize global voice, contact center and messaging to empower quality interactions without complexity. 99. AVOXI Core: Registrar/Server/Gateway Hostname or IP’: enter "core-sip-qts. Genius UI Login-split-page By Samantha Dyer | March 25, 2021.